10AM - 6PM
21 Worple Rd“They have a wide selection of products that cover a range of needs. We've been coming here for years and they always seem to have exactly what we need. Support your local and go here for your diy and home needs. They always make us feel welcome.”
7:30AM - 5PM
Unit 9/A“Chris at Wolseley Merton was so helpful this morning. Needed to change the plumbing under my sink to attach a table top dishwasher. He explained all the different options and helped me work out what to buy so I could do the plumbing myself. Absolute legend. Thanks Chris.”
“Even though I no longer work nearby , I still take all my donations to this shop . Staff are delightful and always grateful for the donations . The BHF systems are excellent re acknowledging the donation and then updating you on the amounts raised .I really feel that my donations are valued .The shop is full of hidden treasures and always busy.”
“Really helpful staff. They have put themselves out to help a few times that I've been in. Robert Dyas have absolutely everything I need and I choose them over Amazon for everything. We need to support shops like this one. Thanks all involved!!”
8:30AM - 6:30PM
Unit 2 19 The Broadway“I needed a clear plastic container (volume: 37 litres) that I had planned to buy from Robert Dyas, Wimbledon Broadway. I was heading there, when I walked past Ryman and saw some plastic containers inside. They made me curious, so I went inside and asked about 2 specfic containers -- 1 (35 litres for £14,99) and 2 (40 litres for £13,99). This 2nd container (only one stocked) was most appealing, so I said that I wanted to buy it, but I needed to nip out briefly and I would return soon -- could they keep it one side (reserved) for me ? The assistant (Muslim lady: Haya ?) was unsure and asked her colleague (Latino ?) -- thankfully, he agreed and said to keep it behind the counter for me (the customer !!). I thanked them, told them I would return shortly and I left. I went to Robert Dyas, further down, and browsed their plastic containers -- NOT quite what was shown on their website, and more costly !! No good, so I returned to Ryman, hoping to buy my "reserved" plastic container -- thankfully, still there !! I spoke to another assistant (mixed race ?) and explained the plastic container "reserved" for me earlier behind the counter that she retrieved, and sold to me -- leaving me as a proud / privileged / honoured / delighted owner of a...new...clear plastic container (40 litres), costing me £13.99: a larger container (more volume), costing less !! A super deal, if ever there was one...I owe my heartfelt gratitude and appreciation to Ryman and all 3 assistants above (idenitifiable, hopefully) for going out of the way to give me such outstanding customer service -- tell Head Office that all 3 assistants deserve bonuses / pay-rises for their great corporate conduct shown on this occasion, 13/01/24.THIS CUSTOMER IS GIVING ALL THIS POSITIVE FEEDBACK (MOST DESERVEDLY FOR ALL 3 ASSISTANTS), AND -- THE CUSTOMER IS ALWAYS RIGHT !!P.S. I have described all 3 assistants above, as I recall that day, to help management identify them and commend / reward them deservedly.”
7AM - 8PM
5“Excellent customer service from Niall, who I hope still works for the company, if not at this branch. Extremely important for the customer to get guidance if not a trade person him/herself”
“Todays service from Rafaela and her colleague was fantastic. I had to bring an item back for my partner and we didnt have the receipt. Both her and her colleague took the time, helped me out and found what was needed in order to sort out the refund and get a replacement item. Very friendly, cordial and exactly what I would expect. Good service is hard to come by but they smashed it.”
7AM - 8PM
Jubilee Way“Very good lady always greets me going in , I feel the warmth . Plus I get the feel like those small DIY shops of old as she always helps ,like today she got her colleague to get a 4" filler knife for me from the stock room Five Stars.”
8:30AM - 9PM
1 Merton High St“I had a slight problem with a laptop I purchased on 3/1/23. I dealt with the manager, Rosemarie, who was superb in her attitude and understanding. The problem was resolved very quickly and to my satisfaction. Argos is very fortunate to have someone of this caliber working for them, but they probably already know this.”
10AM - 8PM
Unit 4“Absolutely fantastic store! Huge shout out to Andreea who was so knowledgeable, friendly and helpful in dealing with all our computer questions!Definitely recommend this branch, I was asked several times if I needed help, the staff are wonderful.”
“They had a good selection of beds, and informed staff. They gave me all the time in the world to try out the ones selected from their computer out to find the one I liked the best. Can't do that online.”