Dear LLoyds, My mother misplaced her card and I was faced with the worst financial customer service. As a customer, that chooses this bank I would have expected to be greeted with some degree of concern and consideration. Unfortunately, their lack of investment in customers resulted in heightened stress and my call being... read full comment
July 2025
9:40 and still closed, customer service 0
July 2025
I received 100 times better service from the Oxford Circus branch compared to Victoria. Despite being a much busier location, the team was professional, attentive, and efficient. Michael provided outstanding service, and Chris was extremely helpful throughout my visit.
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