Closed
88 Baker StClosed
79 Piccadilly“I received great service and advice from Dovile. She was really trying to help me on the day. There was one female staff member who I also had to deal with, but extremely unpleasant with attitude. The branch changed over the years. The space is awkward, nowhere to sit comfortably, neither in private to discuss your money business. Also the cash counter is gone, that's a big disappointment.”
“Extremely polite and helpful staff. Wanted to print some bank statements and was confused about a few things- Kamal at the bank helped me out ? great experience.”
Closed
225“Amazing staff, so helpful. I was in a bind due HSBC difficult payment policy and the staff were able to help solve all my problems of the day, they are a great bank.”
11:30AM - 3PM
17 Gerrard St“Went there on 7th Sept. Why 5 stars? Staffs was efficient and doing their best . Extremely helpful. I think I was served by Rachel (may be wrong name). Anyway, awesome and Extremely helpful. I got all my stuff sorted out. And I can hear (very small branch right) other staff assisting other customer, which was very helpful as well. Thank you all.”
Closed
77 Piccadilly“Buses on time … staff helpful…. Be very careful of you luggage as I nearly lost it but after waiting 15 minutes the guy who took my suitcase returned it back but it is stressful…. Lots of food and coffee shops but lil expensive just outside the coach station is Sainsbury to buy meal deals just in case”
9AM - 5PM
9 Portman St“Knowing MR ARNOLD CLARK has been a blessing to Me, my family and friends, there's no disputing the fact that he is the best account manager ever ,with just $900 i earn $10,000 I just made another withdrawal few moments ago, it was so great this is really an opportunity knowing you wow friends I can't be so selfish enough to enjoy this blessing alone you can always contact his directly so he can help you too. he is ready to show you how you can trade and make profit, email [email protected] WhatsApp: +1(910)2274267”
“(Translated by Google) Peace be upon you. I want to ask about medium real estate investments in England. Is there a special number?(Original)السلام عليكم اريد ان اسال عن الاستثمارات العقاريه المتوسطه في انجلتراهل هناك رقم خاص؟”
“(Translated by Google) Can I withdraw, deposit and pay bills from my Saudi account in the Saudi branch in this branch???(Original)هل استطيع السحب والإيداع وسداد الفواتير من حسابي السعودي في فرع السعودية في هذا الفرع ؟؟؟”
“On Tuesday I had my phone stolen, I went to NatWest Tottenham Court Road to cancel my cards and the staff were so lovely and helpful. The next day I received chocolates in the post with a lovely note. It felt so personal and I am so grateful for their help and kindness.”
Closed
1 Angel Ct“White Horse Machinery Ltd have worked with Bank Leumi for many years; we regard them as our friend and partners. They are helpful and flexible unlike larger banks and can make quick decisions. They have always given us good constructive advise and assistance when it has been required especially in recent times during the Covid crisis. We would recommend them to anyone.”
Open 24 hours
17 Gerrard St“24 hour atm. Not the cleanest but there wasn't much graffiti on it. It was a bit slow which made we worried it was going to swallow it at first.Standard cash machine.”
Closed
20 Dean StClosed
196 Oxford St“I had an excellent experience with Ana and HSBC. I'm a surgeon from abroad who will be working soon at UCLH, and I never imagined that opening a bank account would be so challenging. Thankfully, Ana made it work and created my account in just one day. I highly recommend HSBC to anyone new coming to London. Thank you again for your assistance Ana!”
Closed
51 Grosvenor StClosed
39 Piccadilly“Such lovely and helpful people working in this branch! I didn’t get his name unfortunately but visited today for help with my bank statements and the guy working there was a delight and so helpful.”
“On the morning of 11 July, at 10am, a young man unlocked the door of this branch at 113 Oxford Street, London. He then attended to me at the inquiries desk. I cannot thank him enough for his help. He was an absolute prince. Changed my day from one of worry and depression to relief and happiness, allowing me to enjoy my holiday. Sadly, I cannot recall his name, but I shall remember him always with gratitude.”
Closed
15“Very straightforward process to open account. No problems encountered at all. I did not need to contact anyone for assistance so unable to comment at this stage on customer service.”
Closed
wingate house“As a long term customer with more than 10 years with the Bank I could find the obvious improvement of the banking hall and more efficient service with the queuing system during the year. It was crazy busy during the summar season with mountains of Chinese students pouring in to open account and other banking service, could imagine how busy they are, hopefully they have more Human Resources to support. A good bank actually!”
11AM - 5PM
227 Tottenham Ct Rd“Thanks to Amir for providing outstanding service at the bank. He was extremely helpful and efficient. I appreciate his professionalism and dedication to assisting customers. Amir made my banking experience a breeze, and I’m grateful for his excellent service!”
“They are really helpful l.. You get whatever you are looking for in minutes... Last time I visited the branch, Mr.Saeed and Mr.Tatenda helped me out I was really confused but then it was sorted just bcoz of them .. thanks for the service.”
“Went to this branch yesterday to unblock my debit card (thxs sainsburys! !)queued up was asked to wait by a very polite woman after she served a customer she went to the office and a minute later a male staff member came out he unblocked my card for me. Both members of staff were very friendly and professional. I wish that this was my branch!! Take note regent's street this is how you do customer service. 5STARS.”
“Great customer service every time I go here, don’t listen to what other people are saying this bank is great.There has never been an occasion where I visited and left disappointed. The bank has great employees who know what they are doing.Great bank would definitely recommend to all!P.S the bank can get brush sometimes so try to visit at less busy times when you have any larger requests for the staff.Thanks to everyone who took the time to read this, have a fantabolous day!!”
Closed
250 Regent St.“Short wait for a fraud report, but when I got to Gerri she was fast, friendly and effocient. Then got on the fraud phone line as directed and my money was refunded. Excellent!!”
“Today at Bakers Street HSBC branch, my wife and I went in desperation to the Branch, for help in untangling the secure key and log on problems we had got into, with our new iPad. We were quickly introduced to two very pleasant efficient and reassuring friendly people. After showing them the required I.D. and within a few short minutes they sorted out our what seemed earlier insurmountable problems. Both my wife and I were helped by V.Chan and M.Hussain. who are definite assets to this Branch.”