Tried taking money out of the cash machine outside, it took my money from my account (different bank) but the cash machine didn’t give me my money. I went inside to inform the staff about this, and they didn’t really care because I was not banking with them. However, the cash machine is their property and they didn’t... read full comment
August 2023
The staff in this branch were brilliant in dealing with a bereavement case. They managed the matter very promptly and were extremely empathetic and patient with us. Thank you very much for your assistance today.
January 2023
Santander Barkinside branch is a disgrace to customer service. A guy standing on machine for 20 minutes and women standing on desk instead of finding alternative ways told me to get out (of course in diplomatic words) and told that guy to take much time as he likes.She is a disgrace and customer service in this branch is... read full comment
Santander is a large retail and commercial bank. We have in the region of 14 million UK customers and are a wholly-owned subsidiary of the major global bank, Banco Santander.We offer current accounts, credit cards, savings, mortgages, insurance and investments alongside business, corporate and private banking services.