The Fragrance Shop
Clothing Stores,
Perfumes
Unit 20 St George's Shopping Centre, St Anns Rd, Harrow HA1 1HS
Most Recent Comments
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September 2025
Bad service and bad experience
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August 2025
Would give zero stars if I could. Rudest staff. They obviously want people to stop shopping there. Because that’s exactly what’s happened. Would never shop with this company because the customer service is so bad you almost can’t believe it.
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August 2025
The lady that served me was incredibly rude. I asked her a question regarding a perfume and she absolutely brushed me off basically barking at me saying that they don’t have said item. I then asked whether she would know who’d stocked it and again brushed me off saying “I don’t know”. I can appreciate being in...
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From The Fragrance Shop
Established in 1994, The Fragrance Shop is the UK's leading independent fragrance retailer. Showcasing over 200 leading fragrance brands, The Fragrance Shops utilises a multi-channel, customer-centric business model to achieve its overall vision of being 'first for fragrance'. Regularly awarded for excellent customer service, the company's mission is to make fragrance affordable and accessible for all, focusing on staff expertise, competitive prices and continual online and high-street presence.
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