Waited over 30mins to make a CHAPS payment. Had to give up and walked out. Probably the worst branch I’ve been to.
August 2023
I had an on going problem with my account and went into the Eltham Branch. Emily was incredibly patient and helpful. She went above and beyond to try to rectify the issue and even kindly had been monitoring it for me in the background. Several days she unexpectedly even took the time to call me with a positive update. She’s... read full comment
June 2023
They are very very slow…they are short staffed or something..but sorry for a very small thing you have to wait 1/2 hours and only 1/2 person working? ?
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