October 2023 by Hamid Butt
Waited over 30mins to make a CHAPS payment. Had to give up and walked out. Probably the worst branch I?ve been to.
August 2023 by M Dhillon
I had an on going problem with my account and went into the Eltham Branch. Emily was incredibly patient and helpful. She went above and beyond to try to rectify the issue and even kindly had been monitoring it for me in the background. Several days she unexpectedly even took the time to call me with a positive update. She?s extremely politely spoken and knowledgeable, a great asset to NatWest
June 2023 by Olesea Dulea
They are very very slow?they are short staffed or something..but sorry for a very small thing you have to wait 1/2 hours and only 1/2 person working? ?
May 2023 by Sophie Harris
Robin couldn?t be more helpful.. Quick efficient branch.
March 2023 by Jackie James
Good day..Jackie James...
February 2023 by Qq
NatWest Bank Eltham High St. branch , for the first time I feel a bank with privacy protection and security. This is especially important because I need the services of business account with bank and sometimes need to withdraw cash from bank . Because the banks I have been to usually do not have any privacy at all, and the people behind can clearly know that you go to the bank to handle any business.And the staff at the front desk and the bank counter Ms Robyn are very friendly and professional, and even think of providing you with convenience in the future service. Will also give you good advice whether it is your business account or your personal account. Next time I will always go to NatWest Eltham branch to handle business .Recommend to all 5 Star.
February 2023 by Liz Cooksley
Not happy this branch is now not opening on a Saturday
February 2023 by Joana
NatWest Bank Eltham High St. branch , for the first time I feel a bank with privacy protection and security. This is especially important because I need the services of business account with bank and sometimes need to withdraw cash from bank . Because the banks I have been to usually do not have any privacy at all, and the people behind can clearly know that you go to the bank to handle any business.And the staff at the front desk and the bank counter Ms Robyn are very friendly and professional, and even think of providing you with convenience in the future service. Will also give you good advice whether it is your business account or your personal account. Next time I will always go to NatWest Eltham branch to handle business .Recommend to all 5 Star.
August 2022 by Ian
Genuinely believe that this is the slowest branch I?ve ever been into in my life. The simplest of queries take an age to get resolved/ completed. Staff are polite and helpful but it?s clear they?re understaffed in the branch. Even a simple pay in request can take 30-45 mins! Would avoid using this branch if you?re in a rush.
August 2022 by Kay
Genuinely believe that this is the slowest branch I?ve ever been into in my life. The simplest of queries take an age to get resolved/ completed. Staff are polite and helpful but it?s clear they?re understaffed in the branch. Even a simple pay in request can take 30-45 mins! Would avoid using this branch if you?re in a rush.
July 2022 by Zara Entwistle
Only 1 machine was working for deposits. No cashiers were taking deposits which made a long queue. Just to deposit money in my account took 35 minutes, which was a shame as usually going to Natwest is quick.
June 2022 by HillZ
Lady that served me was really nice.
April 2022 by Maria MM
Very friendly & professional team. Robin is fantastic!
April 2021 by Martin Spies
Had a phone appointment with a banker and our requests were never fulfilled and never heard back after multiple follow ups
December 2020 by Khalee Dao
They really go the extra mile for you. Thank you Natwest Eltham, had a pleasant experience.
