I was depositing 125£ when the machine just took all my money and said cannot complete request. Then I went up to the branch and asked them they said next morning they will check it. Now as I’m posting this next morning I’m waiting for the money to come to my account.
June 2023
I don’t know if Santander have an policy of utter disregard for customer welfare The staff are robots who can only follow algorithms and cannot make simple decisions- perhaps now is the time for Santander to Exit the Uk for good and concentrate on giving poor service worldwide - Just complain directly to the ombudsman... read full comment
Santander is a large retail and commercial bank. We have in the region of 14 million UK customers and are a wholly-owned subsidiary of the major global bank, Banco Santander.We offer current accounts, credit cards, savings, mortgages, insurance and investments alongside business, corporate and private banking services.