Amazing customer service, the team at Santander bank in Wembley, very polite and respectful. Especially the manager at the branch
September 2023
Zero customer care.Queued for over 30 minutes to be given the wrong advise. Returned 5 minutes later to speak to a manager, told he was in a meeting, asked to speak to any other member of staff, told there is no one else in the back - why lie , I saw other staff walk past talking to another customer 5 minutes ago!!!He then... read full comment
September 2023
The ATM machines are rubbishThey reject moneyAre extremely slowNever once has an ATM machine in this branch worked for me as it shouldThe staff make an effort but the bank cannot function without serious technology update
Santander is a large retail and commercial bank. We have in the region of 14 million UK customers and are a wholly-owned subsidiary of the major global bank, Banco Santander.We offer current accounts, credit cards, savings, mortgages, insurance and investments alongside business, corporate and private banking services.