I rue the day I opened a Barclays account. Every single interaction I’ve had in the bank has been excruciatingly painful. The lack of communication is just stunning, and one wouldn’t expect such poor customer service from a leading UK bank, but alas. They seem to have closed many branches in the surrounding areas, and... read full comment
September 2023
Just been told that I need an appointment to sort out an issue - fair enough. But I can't book the appointment online and there is a 30-minute queue to book an appointment! - which I was told was "not busy, and that sometimes it can take much longer". - what a joke.
September 2023
I rue the day I opened a Barclays account. Every single interaction I’ve had in the bank has been excruciatingly painful. The lack of communication is just stunning, and one wouldn’t expect such poor customer service from a leading UK bank, but alas. They seem to have closed many branches in the surrounding areas, and... read full comment