Usually good service, but very disappointed recently. Ordered this month’s contact lenses around 2 weeks ago and they’ve yet to arrive. Called and checked up with the staff twice, and they were helpful in describing the situation and that my lenses were apparently sold out, but I would’ve appreciated a heads up ahead... read full comment
November 2023
It was a horrible experience; if I could give less than one star, I would!! I made a pair of eyeglasses less than a year ago in this shop. I had problems from the first moment, basically a tiny screw that holds the frame of the glasses together and the closure where the glass goes always came off, in addition to countless... read full comment
October 2023
Worse place imaginable I would definitely avoid this place still hasn't changed after numerous complaints. Might take it further because this can't keep carrying on that tall guy that works there is so rude way he treats certain customers is beyond a joke.
At Vision Express we provide thorough eye tests, simply explained with expert care you can trust. We stock a wide range of designer and exclusive glasses, sunglasses and contact lenses. All our eyewear comes with 100 day returns guarantee and lifetime servicing for complete peace of mind. Find us on 324 Chiswick High Road or book an appointment online.