If I could give 12 starts I would!!! Such helpful and patient team, wow !!! I had a problem with a DHL parcel dropped off at that store, and the tracking did not update for days. The staff and assistant manager have been so patient, so kind, they even checked their CCTV to find out 'the mystery' and even phoned DHL afterwards.... read full comment
November 2023
I like this shop but I find this store one of the easiest to shop in with a less cluttered layout and well displayed and presented stock.
February 2023
Attempting to return a faulty product, six weeks later no progress and only robotic responses received from customer service that make no reference to the complaint (I am starting to suspect that customer service are bots not actual people). Appalling service, avoid this company at all costs.
Here at Robert Dyas we have almost everything you need for your home and garden, from kitchen electricals and cleaning appliances to gardening equipment, DIY tools and ironmongery. It's a range that encompasses the new, the rare and the necessary, as well as hundreds of great products from household brands. Services available here: Transfer money virtually anywhere in the world with Western Union and send packages and documents worldwide from the DHL Service Point at this store. Key cutting in minutes is also available here with our My Key Machine kiosk.