Very poor dishwasher delivery service. I paid for installation and collection of a new dishwasher. The guys who turned up, weren't experienced enough to sort out normal issues. They arrived at 3pm and were in a hurry to leave as they'd been asked to step in as replacement engineers. This is my 1st large purchase from JL... read full comment
December 2023
Bad experience. Came here from Westfield, where the employee "double checked", the items are available in Brent Cross. Wasted over an hour to get there, but the item was not available. That's OK. It can happen. But I have asked an employee to correct this issue for the other customers. 2 days later no change to the stock... read full comment
December 2023
Awful! Was refused an exchange even though the item of clothing had all the tags intact! All I wanted to do was change to a larger size!!! They refused to even look at my item and said NO exchange without a receipt! Since when has this changed ? I have been a customer for years and never had any issues !! Rude staff that... read full comment
John Lewis is a chain of British department stores operating throughout the United Kingdom and with international delivery across 37 countries.
John Lewis Brent Cross is located in the Brent Cross Shopping Centre.
The store comprises three floors and includes fashion, homewares, technology and more.
There are facilities available on each floor including a Home Design service, Elemis Spa Pod and Personal Styling. On the third floor you’ll also find Kuoni Travel and The Place to Eat.
Pop in and ask a Partner for the latest workshops, tasters and classes happening in store, or otherwise check the website and What’s On page for local events near you.