Cosmetics & Beauty Supply in Belgravia, Pimlico and Westminster, Greater London

“Exceptional service. First on the phone I was helped in many ways, then after this long call this lady, unasked, even went on thinking about it and did 1471 and called me back to tell me more. Truly kind. Then on my visit to collect + exchange faulty pots from a bad online order, she wasn't there but a young gentleman was more than helpful, in many ways, and all in such a pleasant friendly kind and courteous manner - really sweetened the experience. Lush is lucky to have staff like these in their stores to salvage the disastrous image & bitter taste that Head Office staff can give when there's a problem (communications from HO had been poor, and that was not the 1st time).”

“The products are good and found what I need - the staff are helpful and it’s good that they have a pharmacy section and pharmacist who can support and guide you to suitable medication.”

“My daughter took a migraine outside Victoria Train station on our visit to London. Two managers for boots pharmacies came out side and invited us into the treatment room so my daughter could recover. This was so much appreciated as we were very much in distress at this point. I couldn’t thank all the staff enough for all the care and kindness though this time. All I can say is that you all were amazing and I can’t thank you enough. Louise Mills”

“Had a brilliant xmas shopping experience and I wanted to give a special mention to Irina who was so helpful to explain the different products and help me pick out the right gifts. Staff here are always so friendly and helpful! Thank you :)”

“Very helpful and patient staff. Visited this branch twice within the last week and both times each staff member went above & beyond to help with my sale/exchange. Given it is situated in a tight space within a busy rail station, it makes the service is even more impressive. Thank you!”

“This location has very friendly and knowledgeable staff. I was stuck in the hotel upstairs with Norovirus for the entirety of my holiday. I was able to make it downstairs long enough for the pharmacist to make suggestions on over the counter medications to ease my symptoms. Thanks to everyone at this location for keeping me fed, hydrated, medicated and alive!”