Bought a gift card as a present. Went to use it and was told they couldn't take gift cards as the new tills wouldn't accept them. How about that for rubbish customer service, would give zero stars if available. Looks like joules have lost a long standing customer.
July 2023
My local branch, have been visiting for years. Yesterday the two ladies went above and beyond when my 4 week old was screaming because she was hungry, they very kindly offered me the sofa in the changing room area to feed and said I'm more than welcome to pop in in future if I'm passing. This kindness goes such a long way... read full comment
January 2023
This shop is very well stocked with a beautiful selection. I particularly like their children’s clothing ranges. The staff are super friendly and helpful. Plus, they stock women’s size 9 wellies, which is super!!
Established in Britain by Tom Joule nearly three decades ago, Joules is a true premium lifestyle brand with an authentic heritage. Today we carefully design colourful and quality clothing, footwear and accessories for the whole family, whilst our range of homeware is growing too. Pop along to our Gloucester Outlet store to see our latest collections and have a chat with our store staff – they’ll be more than willing to let you in on how we make the ordinary extraordinary.