Rude staff near the door. Has I just walked in to ask one question. Very unprofessional.
August 2025
Someone in my branch will generally be available to support me to understand accounts, the whys and wherefores on interest rates to help my savings grow or the workings of the online app to make changes. If not, I can make an appointment or a phone call. They are lower on staffing in recent years and there are fewer... read full comment
June 2025
Waste of space 2 agent when you walk through the door can I help you isa no you have tomorrow make an appointment can you do the here no you have to queue at the tellers what’s the point in having to agents at the door that can’t help
Santander is a large retail and commercial bank. We have in the region of 14 million UK customers and are a wholly-owned subsidiary of the major global bank, Banco Santander.We offer current accounts, credit cards, savings, mortgages, insurance and investments alongside business, corporate and private banking services.
