Always find staff friendly and happy to help or advise.
September 2023
Manager is unprofessional and likes to shout your amount of your account in front of everyone instore at the counter,when it should be private,and most of the girls there just take the piss and are clueless,need more training I think,1 of the girls no names mentioned is absolutely rude and thinks she's the best,all of them... read full comment
July 2023
Metro bank in southend is really, good. The customer service is always top notch and they take time to make you feel comfortable and sort out any issues you might have, I highly recommend this branch, they was also extremely patient with me when helping to set up online banking as I wasn't as up to date with it all as some.
