I had a lovely shopping experience in boots the other day. Two staff members were very helpful. I had an awful cold and couldn't find where the tissues were and a lovely staff member called Hattie was very helpful and took me over to them. Then I encountered some trouble at the till and another staff member called Isla... read full comment
July 2025
Stuff need some customer service lessons, wanted buy some perfume, and lady just walked off..very poor customer service!!!
July 2025
Terrible service. Used self serve tills and three ladies staff totally ignoring all customers and were huddled together chatting. Not professional at all
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