Having arrived home I noticed they had fitted the incorrect model of tyres and the incorrect width of tyres. Upon returning back to the branch no apology was given for my inconvenience of having to return due to incompetence , to which I thought I might get an apology after they have fitted the correct Tyres how wrong someone... read full comment
November 2023
I visited your Basildon Branch on a Sunday without an appointment. The guy there so kindly fitted me in to do a diagnostic as I had a engine management light come up and was worried what it was. He was very accommodating helpful and friendly. Sorted the light out and advised about my tyres too all in a very short time... read full comment
October 2023
The staff were very courteous and helpful, I came for an MOT and mentioned a problem I had, regarding the automatic wiper sensor, to the frontline staff, who mentioned it to the technician.When I collected the car, the problem had been sorted and I wasn’t charged any extra, as apparently it was an easy fix.Thanks to the... read full comment