March 2024 by Enes Oguz
I booked my vehicle in for an mot it took an hour and it failed because of the headlight bulb, it took another extra 1 hour and 30 minutes for them to redo the mot, also the customer service is awful they are sitting at their desk but not answering the phone calls, when a customer phoned up asking for an mot they just made her wait on the phone while they we?re chatting between them
March 2024 by Aiden Taylor
Quick service. Polite staff & reasonable price. Very happy.
March 2024 by Ben Kelly
Arrived at 3.15 and didn't leave until 6pm for an motMy car failed on screen washer fault.The in-house mechanic fixed it for me for hour rate. Which is fair.The agency guy was doing my MOT and decided to start another car after mine was fixed. I had to wait an additional hour and 15 minutes for him to finish that car for a 10 secind washer test to sign it off. I changed my work plans to make this work. I was meant to pick my wife up from Upminster station and the delay caused her being stranded there waiting for in the car. I know it wasn't the in house teams fault but was a joke having to wait so long
March 2024 by Opinionated Visitor
1248pm.I was having a bad day and a huge agenda with to do list. I went to ask for help, someone could only check if my tyre was at risk, if yes I would of booked an appointment for my tyre to be fixed, and got a taxi to sort my day. Instead the person on reception was extremely direct into a NO, I don't have time or anyone to check, i can book you for x time??? I dont want to book x time it might be nothing and im taking a slot that someone else might need it for a bigger job. I left him like I found him twirling his thumbs. To busy to gain more customers. I went in the national tyres, they found time for me, and they got the £, job well done ? for the national tyres.
March 2024 by Tobi Adesuyi
Came up to more than expected but I was offered plenty of options to find a solution
March 2024 by john cross
Great service every effort made to ensure satisfactory outcome
March 2024 by linda
really helpful
February 2024 by Fausty gold
Good customer service
February 2024 by Helen Carroll
I am very pleased with brake pipe repair. Was shown old pipe and explained where hole was. Was interesting, and appreciated this been done. Well done kwik fit at Basildon, industrial site.Kind regards.
February 2024 by Hayley Ayres
Quick service
February 2024 by Karen Ince
Car service was quick as some didn?t turn up for their service, it?s a pain having to wait a whole day for the car, why can?t you have slot times ?
February 2024 by Louise Smith
Gave me a last minute appointment end of day ..was clear on what was needed very happy with service
February 2024 by Concerned Citizen
Great service...walk in appointment, diagnosis and fix within the hour.
February 2024 by Christopher Parkinson
Fantastic receptionist, helpful and friendly, quick and efficient service
February 2024 by Peter Parkinson
Excellent - really friendly and helpful staff. They had our tyre in stock and replaced it quickly.
