Furniture Stores in Eastbourne, East Sussex

“I went into Dreams in Eastbourne on Friday and Anne-Marie who served me was very helpful and efficient. She made my daughter and myself a hot drink whilst she did the order.”

“Shout out to Robin/Robyn for the excellent Customer Service in the Eastbourne store. Very helpful, nothing was too much trouble and all this with a smile on her face despite the mad amount of people in the store. A real credit to the company.”

“Great staff with excellent customer service skills. Huge selection of wallpapers, but sadly, 3 figures sums before the decimal point on lots of the wallpapers per roll. It's a very expensive place to shop unless you want paint.”

“Fantastic customer service from Justin in the Kitchen/bathroom section. We cannot overstate how helpful & professional he was, such a pleasant experience. Thanks.”

“I was served by Ade who spent time discussing what would meet my needs in a mattress. I was not hurried in my decision, and encouraged to take my time to try out the mattresses that were suitable for me. Ade was very knowledgeable and patient. In fact all the staff I met were friendly, and jovial. Thank you”

“I took a faulty airfryer to the Eastbourne, East Sussex store. The staff were friendly and efficient in dealing with the problem and quickly swapped it for a new airfryer, a member of staff also carried the airfryer to my car for me. Thank you for making it a pleasant experience.”

“The Range sell everything from food to hardware. They also have the WilKo brand in store. I go there to buy smelly candles, Christmas decs, art supplies, bedding and throws all at reasonable prices.”

“A great customer service experience. Carol went over and above to help us in getting further stock.
The lady on the till was also amazing.
It's still great to know there are compassionate people who always want to help the customers.
Thank you Eastbourne superb sales staff and managers”

“We visited the Eastbourne branch several times before and after purchasing our home, and we had the pleasure of working with Tracy and Matt on both occasions. They were exceptional!

While maintaining a high level of professionalism, they also made us feel comfortable and were genuinely friendly throughout the process. We will certainly continue to shop here.

Thank you for providing such a positive experience.”

“I had no idea how to order, or how to fit a sim card. Throughn this review I wish to thank Ross, a member of your staff for his help, not only did he select the item, he installed it into my phone as well. Terrific service. Thank you.”

“Purchased 800 Ice White LED string Outdoor lights.Really bright but not too bright and look amazing around the bushes, in the trees and along the fence in my garden.Good value for money.”

“Just moved from London and delighted to find this high quality home store - super helpful non pushy sales people and excellent selection of furnishings- immediately purchased super recliner & painting.Better than any London store!”

“Watch out for the new parking restrictions. Staff helpful enough. Having a cluttered area before the till makes turning challenging with longer trolley loads. Free bits often give after till are appreciated.”

“I've given you 5 stars mainly for the customer service from Sally, this lady helped us on Sunday 19th March 2023 I would say after going to Brighton London Road bhf shop where we will never shop again due to the main facts that your customer service is rubbish and not being able to buy anything due to not delivering to Newhaven and then going to Eastbourne bhf what a complete difference this place cares about their customers please if you could I would be grateful if you could let Sally know she was wonderful with us and better than brighton. We believe there sales must be low as they cannot be bothered with customer service unless you can take the items with you, I myself have needed heart operation and I wasn't looking for a deal just a delivery. Eastbourne bhf is next to none the best customer service and care I have seen in a very long time so just one last item to say, a great full thankyou Sally for caring about your customer and the shops image I personally would recommend you for any customer service job anywhere. Thankyou Sally have a wonderful day.”