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“We have recently had to go into the branch to do a bank transfer and transfer funds. On the previous occasion a couple of months ago the gentleman who dealt with us (may have been called Paul) was so friendly and helpful. Today we dealt with a lovely lady who was also so helpful and friendly. The employees at this branch are all so nice and nothing is any trouble to them. Pleasure to go in at any time.”
“Always had an excellent experience when coming here! Staff are fantastic and remember me even though I only visit monthly. They are always happy to help and have had everything sorted out. I will always go to this bank in future because of how welcoming the staff are. They will always do their best to sort out any issues and assist you if you are struggling with something. Definitely recommend this Bank!!”
“Lovely staff at this branch. I'm only leaving the bank as all my local branch have been closed. If this branch was 20 miles closer, I would be staying with Virgin. The staff are helpful, friendly and go the extra mile to make sure customers money is safe!”
Closed
362 Ings Rd
Banks
“It's an excellent bank the staff are always very friendly and knowledgeable. They offer a lot of banking services. From simple bank accounts to investments and Investment advice. There is a ramp for disabled access. There are two external cash machines and two inside the bank.”
“NatWest is by far the best bank in UK and the app is so efficient to use and in overall Customer service 5* at Willerby site. Thank you for sorting my personal and business account today.”
“Went in today to sort out the transaction from the post office to the bank for my elderly mothers pension .first class helpful and considerate help and advice nothing to much trouble a big thanks to the staff. X”
“The lady who looked after me was very helpful. ? I will be returning to open an account with them as I am not very happy with my current bank, whom I have been with since 1977.”
“I have found all members of staff I have come into contact with over the years, to be polite and very helpful. Yes at times the counter service is over stretched, often due to customers not using the other options available at the branch. I find the online system easy to operate but understand that it's not for everyone, my wife included.”
Closed
348 Hessle Rd
Banks
“Popular as an after work spot this place also does very good deals with meals. The halumi starter was tasty as was the nachos. Hubby was please with the Chinese belly pork skillet as I was with the halumi fajitas which did come with all the timings. Good efficient staff too.”
“A small premises type of building not the usual grand auditorium type building and even so Virgin have altered the layout. At one point the was an area for customers to sit down and help themselves to a cup of tea or coffee and as many as you wanted. That has all been replaced by a cashpoint area, I would think that Virgin could claim that Covid was the reason but the free tea/coffee ploy I think was to lure new customers inside, so job done. But Covid has altered the ambiance of the place as it has to adapt to the times but a counter service, small, is available, and personal consultations are available with the appropriate Covid precautions in place. As for the products, much the same as other banks are they competitive, like the virus regulations, fluid.”
“We wanted to switch a secondary current account to our Santander account. The process was simple and everything was done by an employee on our behalf all that was needed was a signature, excellent customer service. The level of service is equally as efficient at the counter”
“Thank you for providing an excellent service, very lovely staff at this branch who respect people from all backgrounds regardless. Sadly I had to change banks as the staff at Beverley Barclays do not respect disabled people like myself chatting to their friends and staff while I'm waiting 15 minutes to be served. What should of took me 2 minutes at Hull to deposit money at Beverley it took me 20 minutes as the staff can't be bothered to do their job accurately and professionally at the Beverley Branch.”
“People here are really nice when it was raining there were a rack of umbrellas for I imagine only card holders to use but I was with my friends surprisingly they let us wait until the rain cleared (30 mins) this happened a few months ago though. Also Leslie if I’ve spelt her name right is a really nice person if you can get her to register your bank account, ask for her.”
Open 24 hours
17 King Edward St
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“Outstanding service and quality food was perfectly cooked succulent meat and served quickly and staff top marks will always come back here Doesn’t matter what day we come it’s the same level of care and attention to detail we have come to expect and they never let us down xx”