Banks in Hull, East Riding Of Yorkshire

“Hull paragon branch,I had a problem with downloading my statements for a reference so I popped onto the hull branch were a lovely lady called Megan helped solve my problem, she was ever so helpful and very polite young lady,thanks again Megan for your help.”

“Thank you for your excellent counter staff, and particularly the gentleman who very ably assisted me in managing a transaction of business unusual to my account. He was impeccable in his explanation of all risks associated, options available, and safeguards available. I’m very happy to have been a long term customer of this banking group.”

“I was served by one of the most informed advisors, Paul who was so patient as i was with my very needy one year old twins. All of the staff were so accommodating and incredibly helpful providing really detailed information tailored to my specific circumstances. I would definitely request to be served by Paul in future as he was really knowledgeable and so helpful.”

“Always had an excellent experience when coming here! Staff are fantastic and remember me even though I only visit monthly. They are always happy to help and have had everything sorted out. I will always go to this bank in future because of how welcoming the staff are. They will always do their best to sort out any issues and assist you if you are struggling with something. Definitely recommend this Bank!!”

“Had the most amazing night for new years eve! The venue has great parking just outside of the pub and it was nice to know if I needed to check on my car it was always in view. The night had a brilliant friendly atmosphere with a DJ performing which had everyone on their feet throwing some unreal shapes! Thank you to all the staff for being so lovely and attentive throughout the night, even when they were rushed off their feet! Happy New Year!”

“The staff are extremely friendly and helpful. The food is always amazing. And today we had our Christmas lunch there and it was so good guys that I've already booked for next year”

“Lovely staff at this branch. I'm only leaving the bank as all my local branch have been closed. If this branch was 20 miles closer, I would be staying with Virgin. The staff are helpful, friendly and go the extra mile to make sure customers money is safe!”

“NatWest is by far the best bank in UK and the app is so efficient to use and in overall Customer service 5* at Willerby site. Thank you for sorting my personal and business account today.”

“I have found all members of staff I have come into contact with over the years, to be polite and very helpful. Yes at times the counter service is over stretched, often due to customers not using the other options available at the branch. I find the online system easy to operate but understand that it's not for everyone, my wife included.”

“Good helpful staff whenever I've needed to sort anything(hope I dont jinx myself now lol) nice to have a one to one with a real person, who can show empathy and help. My only bug bear is that there's no interest on savings accounts but is on an online account. Overall I'm happy and content with the service at the moment ?”

“A small premises type of building not the usual grand auditorium type building and even so Virgin have altered the layout. At one point the was an area for customers to sit down and help themselves to a cup of tea or coffee and as many as you wanted. That has all been replaced by a cashpoint area, I would think that Virgin could claim that Covid was the reason but the free tea/coffee ploy I think was to lure new customers inside, so job done. But Covid has altered the ambiance of the place as it has to adapt to the times but a counter service, small, is available, and personal consultations are available with the appropriate Covid precautions in place. As for the products, much the same as other banks are they competitive, like the virus regulations, fluid.”

“We wanted to switch a secondary current account to our Santander account. The process was simple and everything was done by an employee on our behalf all that was needed was a signature, excellent customer service. The level of service is equally as efficient at the counter”

“The lady who looked after me was very helpful. ? I will be returning to open an account with them as I am not very happy with my current bank, whom I have been with since 1977.”

“People here are really nice when it was raining there were a rack of umbrellas for I imagine only card holders to use but I was with my friends surprisingly they let us wait until the rain cleared (30 mins) this happened a few months ago though. Also Leslie if I’ve spelt her name right is a really nice person if you can get her to register your bank account, ask for her.”