Banks in Grimsby, Lincolnshire

“Tony Karen Gemma are cracking staff and very welcoming and good craic!
Really enjoyed coming here ... no drama or idiots lovley local people
any contractors get your self here

Belter”

“Been saving with Nationwide for around 20 years, and never experienced any issues. Great staff, can easily deposit or take out money whenever, and proud to bank with them.”

“My wife visited this branch today with her grandma. This is what she had to say:Brandon, the member of staff, was super. He was very friendly and efficient. Supportive of our needs and very approachable. He clearly knew what he was doing and how to do it. Was discrete when discussing finances and made my grandma feel very comfortable.We couldn't of asked for better and hope that Brandon, himself, is there of we need further assistance. He was great.”

“I went in to close my Dad's bank account.The service I received was incredible. The staff were super friendly and helped me close the account quickly and with ease.They told me I can ring at any time if I have any questions, much better than the phone lines which were useless when I called.”

“5 starts experience at Grimsby branch! Top service, professional and the best example what means "extra mile for the customer"!!! I'm talking about little brunette lady which serviced us at the branch, it's shame I didn't catch her name. On 11/06/2022 Saturday, my uncle (barely speaks English, so I was helping him) was struggling with some money transfer. Because of scammers, extreme banking security is in place and also, because of some ego driven banker on the phone(this will be another review), which caused my uncle's bank account to be frozen... When we went to the bank, the young lady was absolutely the best example what every employer dreams about, she understood the situation, knew exactly what to do, brilliant communication, good energy, it's shame that the process let us to the phone, so, again was waiting "game" on the phone, till brach closed at 1 pm. But even then, she managed to transfer call to uncle's phone before we left the bank and we managed to solve the issue even after bank was closed! Absolutely impressive job of this yong lady, top quality!!!”

“One of the staff had provided me their own money due to me not being able to get money in any kind of way with me needing it badly at the time. Alot of respect and very very good customer service one of the best! Best bank, best staff and best customers.”

“I was having difficulty transferring money to buy a car. The help desk/ call centre were useless. I'm used to dealing with overseas callcentres in my work but HSBC ones seem to be on a different level of incompetence.Fortunately an excellent person at the Grimsby branch sorted the problem out quickly and with the minimum of fuss. The other staff members I saw at the Grimsby branch were also friendly and from what I observed were doing splendid work helping customers. The staff at the Grimsby branch are a credit to the Bank and I hope that their work is appreciated .”

“I opened a bank account here a few months ago. To open an account, you need a smartphone (such as for selfies).You can open an account even if your only proof of address is a care home unlike other banks. However, the lady who served me did not know (as this was not the case 10 years ago).She was saying things using no complex jargon and had an understanding of my hidden disability and was very honest to me and my carers.If I had a loved one in a care home, I would recommend opening a bank accouunt with Barclays anywhere that you are in the country”