Staff at this branch have no customer service.Tried to bully a 86 year old man into usingthe cash machine. He kept saying he didn’t want to use the machine. They kept bullying him. He was very upset at the service he received at this Branch. Some customers don’t want to use the cash machines. Some customers want face... read full comment
December 2023
I visited the bank yesterday morning to pay in a cheque 'Pay the executor of...' of whom I was an executor. At the advice of customer services I took the cheque and the will to Consett branch and checked with Customer services who confirmed I could pay it in but would have to join the queue for a cashier. Quite a wait with... read full comment
October 2023
Dont ask people where is their money coming from! You're not HMRC
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