Lodging in Bishop Auckland, Durham

“My colleagues and I just spent 4 weeks here as we were away for training. The reception staff were more than lovely. Having chit chats of a night time with Elenor and Stephen really brightened up our day whilst being so far from home. I genuinely couldn’t have faulted any of the staff members who dealt with us. Any issues were swiftly resolved. I would be more than happy to return.Rooms: The rooms had aircon, comfortable beds and could rarely hear other people staying.Safety: Whilst staying a few issues did occur, but they were dealt with quickly to ensure everyone staying still felt safe. These issues were resolved by Elenor and Stephen in a professional and swift manner.Food & drinks: Food and drinks were provided by the Brewers Fayre next door. This was cheap and excellent quality. We had our breakfasts and dinners catered for here.Noteworthy details: The staff made this place so special. Every single staff member would ask how our training went every evening. I’m terrible with names, but I can remember Elenor and Stephen as continuously they went above and beyond to make our stay as comfortable as possible.”

“The rooms are very clean and comfortable, the decor is to a very high standard had the best nights sleep .excellent very friendly and helpful staff. I will definitely stay here again.”

“We were there for a family birthday meal for 15 people. The food was excellent and the staff were helpful and friendly. Nothing was too much trouble. I would recommend The Pollards to anyone. Excellent”

“It's been a long time between drinks as the last time I was here was in 2016.St Johns Chapel is a very pleasant village in County Durham.It was a very enjoyable visit the pint of Shipyard was very good. As was the pint of Weardale smooth.Hopefully, I will not have to wait quite so long until the next visit.”

“Sales Assistant spent time going through the products available and went out of her way to ensure we made the correct decision for ourselves. The delivery was smooth..great service!!”