Tried to take back some nails, got told I can only refund in store credit, quite frustrating when you spend a lot of money with screw fix every month and they don’t allow you to return items for your money back. Nicky, the duty manager was very forceful about it and to be honest worst experience I’ve had customer service... read full comment
September 2023
Quick service and way way cheaper than B and Q (part of the same group, which makes it hilarious)
May 2023
Staff are not helpful at all, very rude, have no knowledge of products and there’s constantly 2-3 staff members at a time stood outside having fags while customers are waiting for orders. Other stores are always helpful, avoid this one.