“Fantastic shopping experience!Called in yesterday for an item. Three ladies listened to our request for a very obscure piece of outdoor metal chair rubber footing. they produced so many alternatives. I could have spent a full day looking at all the items for sale. The shop is like an adults Christmas Grotto. Most certainly the place to go for practically anything! Well done....”
“Ordering from Cutwrights was a doddle. Immediately after placing the order we realised that one of the dimensions we'd specified was wrong, so I hurriedly emailed them to ask for it to be amended. That was no trouble for them at all. I requested a specific day for delivery and they were perfectly happy to work with that. Communication was excellent and the delivery driver was friendly, helpful and efficient. There is nothing that can be faulted. Thank you, Cutwrights!”
“Not a tradesperson, but a DIYer, staff very friendly and we're very helpful. There was more in the shop than I expected. Worth a look for my future endeavors. Cheers to the helpful staff ?”
“At the trade counter Rich and his colleagues are incredibly helpful. Good stock, good price and the staff put a smile on your face on a Monday morning what more could you ask for ??”
“Visited the store today , and a lovely young man in the yard could not of been more helpful (Russell) compared to a lot of other builders merchants he went out of his way to help , the yard it’s self was one of the tidiest I’ve been too , unfortunately the blonde lady at the till let down the store (a smile goes a long way ) hence only 4 stars not 5 Thank you again Russell for your help”
“I visited Screwfix at Parkstone this morning. I had some gift cards to spend and the guy on the till wasn't too sure how to process them. He then fetched someone who did. It was a long winded process, (no fault of the assistant) but he got on with it and dealt with my purchase. Very professional and even made me a coffee while I waited.”
“I needed to use your store yesterday to drop a DHL parcel off, there was confusion with my bar codes but Jumel went above and beyond to help me out. He did everything he said he would do, no empty promises. I’m so impressed with that young man he’s a credit to your store and company. Although I wasn’t spending money today I know now where to go to guarantee good customer service. Excellent. Thank you!”
“Karen came highly recommended by a local kitchen designer, and we couldn’t agree more. From start to finish, she and her husband Darryl, have been extremely helpful. Since meeting Karen and purchasing our granite, would you believe over two years ago, it has just been fitted. Throughout this whole time of waiting for our building plans to be finalised, she has been utterly professional and her service has been exemplary. The end result speaks for itself.”