December 2023 by Calum Wharmby
Tried to take back some nails, got told I can only refund in store credit, quite frustrating when you spend a lot of money with screw fix every month and they don?t allow you to return items for your money back. Nicky, the duty manager was very forceful about it and to be honest worst experience I?ve had customer service wise. I won?t be using screwfix again at least for a long time. Very disappointed.
September 2023 by Neil Stewart
Quick service and way way cheaper than B and Q (part of the same group, which makes it hilarious)
May 2023 by jack
Staff are not helpful at all, very rude, have no knowledge of products and there?s constantly 2-3 staff members at a time stood outside having fags while customers are waiting for orders. Other stores are always helpful, avoid this one.
January 2023 by Dominic Jack
At the trade counter Rich and his colleagues are incredibly helpful. Good stock, good price and the staff put a smile on your face on a Monday morning what more could you ask for ??
September 2022 by FISH4JUNK
Great service today we came in for a drill set for our son. Great customer service and prompt actions espically from Maddie and Kirsty ! Thts how customer service should be highly recommended a1 team FISH4JUNK x
May 2022 by Dominic Schrader
At the trade counter Rich and his colleagues are incredibly helpful. Good stock, good price and the staff put a smile on your face on a Monday morning what more could you ask for ??
February 2022 by Benjamin Wood
Amazing customer service. Second to none.
January 2022 by Andrew Blyth (Andy)
I checked in online and by the time I crossed the road my order was waiting for collection. Great system and service.
December 2021 by trikerneil
Usual prompt and efficient service, good price on the item I wanted. Just what I want from a business.
July 2021 by Michael Hulmes
More interested in closing early than helping a customer with a question. Plenty of other stores nearby with better customer service.
July 2021 by David Vickers
Very good service + Good choice of Products Always Good Value Worth @ Least 5 out 5
July 2021 by Mel Day
Best prices and good stock levels. Friendly helpful staff
July 2021 by Andy Cray
Fairly small customer area so don't be surprised if you have to queue outdoors for a bit. Plenty of counter staff so I didn't have to wait for long.
July 2021 by Paul George
Good online ordering service, most items available within an hour, get text when ready to collect.
July 2021 by Peter Lloyd
I had forgotten that it was click and collect only and had arrived without my phone. The young man at the door was extremely helpful and ordered the part that I needed for me. Thank you ! ?
