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“Excellent Customer services from Miss " Kaitia " sorry for , if your name spellings.She listen my case and then she called to dispute team which take more than 30 mints and after the call explained me all .5 star for you & your service .”
“The staff are incredibly helpful. They made me feel relaxed during requiring help, with patience and politeness. There is a lovely comfortable waiting area. Thank you all, I appreciate this lovely banking experience every time I visit”
“Brilliant Member of Staff that Served E'moi & Most Friendly, just like most people in B'mth. In & Out, Did What I Had to do in No Time @-All. Nearly as Good as My Local Branch.”
“Donna at TSB Boscombe was especially helpful in sorting out the final funeral bill payment and closing my late Father's account today. She was compassionate and I felt that she really cares about the community and her customers. Many thanks”
“Nikki Tharme was very friendly, patient and incredibly professional. She addressed my needs and even scheduled a follow-up meeting on Teams app. I am pleased with my experience at the customer service. Very polite and professional staff at Lloyds.”
“Every time I pop in to the Branch at Bournemouth, Iam greeted so well by professional and friendly staff, specially Liam & Jess. Thank you my local branch for all your services”
Closed
111 Poole Rd
Banks
“Visited the Branch today to sort out an urgent matter. Having phoned, the online banking service to try to resolve it an in person visit was necessary. Bournemouth was closed so Westbourne nearest to me. Dan, was most helpful and the matter resolved easily. Excellent customer service. Thank you.”
Open 24 hours
St Stephen's Rd
Banks
“I've been using this branch along with the Boscombe one for years. I have to say the staff are amazing. Very friendly and helpful. I actually look forward to going in there ?”
“I’m usually quite afraid of banks and asking for help/advice but Hollie and Caroline were so kind and were willing to help me with my queries today. Great customer service”
“I cycled through here by accident and thought it was a very beautiful place to cycle round - looks like a lovely area lots of very nice flowers and even a tennis court, wow!”
Closed
The Square
Banks
“Excellent customer service, minimum waiting to get served, very knowledgeable staff who Go out of their way to help you with your daily Banking, I highly recommend this Bank to everyone, top marks.”
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“Had a complex problem with my online banking. They asked me to bring in my laptop so they could see the error in action. I was given an appointment with Josh who worked patiently on the problem until it was fixed. Josh was very polite, helpful and communicated with me throughout. It was a pleasure to have his assistance and I left very happy with the resolution. Many Thanks Steve”