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“Fantastic service experience
The young man on the door had an amazing demeanour, tough job, but he was great. I didn't have to wait long and then Ruth helped me out with a tricky bit of business really efficiently.”
11AM - 4PM
Alder Park
Banks
“Food service in the café is always fresh cooked to order, reasonably priced and brought to you by friendly staff. One grumble is they no longer have fresh fish ”
“Huge shout out to Lee and Karen who could not of been more accommodating and kind to our 4 year old popping money in her account- proper old school service. We were so impressed. Thank you sincerely- she came away feeling her piggy bank pennies were safe, you were personal, professional and definitely went above and beyond
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“I visited the Ashley Road ,Poole, branch for the first time today.The experience was amazing.The person who dealt with me( I was registering a Power of Attorney)was totally professional, did not keep me waiting, was efficient, kind , helpful, in a way I have never known before,she was very discreet and all business was conducted safely.I did not get her name and I apologise for that.Thank you so much.”
“The staff here are nice, considerate and helpful and I have no complaints. I can’t say the same for the services of the bank however which have pinged me back and forth between departments over an account lock.”
Closed
116b High St
Banks
“I was just put through to Toni from this branch after calling Customer Services, and she was incredible! She explained everything concisely and reassured me over my concerns. The world needs more Toni’s in it! Thank you so much for your help, Toni! ?”
“I have had nothing but trouble with the banks since my dad passed away but today a young gentleman named kit From the Poole branch was absolutely amazing he has sorted absolutely everything out for me he actually took the time to o help.”
Closed
101 High St
Banks
“By miles the best bank branch I’ve ever visited. The three front of house ‘floor walkers’, Jenny, Dan and Stefan, offer the kind of service that you just don’t get anywhere else these days. I know that if I have an issue that needs resolving they will fix it for me. I’ve also dealt with Natalie and Adrian and they also offer the same level of excellent service.”
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“MSP Capital have funded several schemes for me now and are a pleasure to work with. Approachable, flexible, competitive and able to meet drawdown deadlines - thoroughly recommended”