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128“Nationwide are just amazing, so helpful & kind...Debbie Turner an amazing beautiful Lady, we opened our 1st account with Debbie 16 yrs ago. Debbie & her colleagues always smiling & lovely...Another helpful lady is Karen Wilkins, always helpful & lovely.....Keep safe & well to you all xx”
11AM - 4PM
Alder Park“Food service in the café is always fresh cooked to order, reasonably priced and brought to you by friendly staff. One grumble is they no longer have fresh fish ”
Closed
Unit 4“Thank you Peter James for exceptional customer service today. You showed a real understanding of my requirements and made it happen. A great 'Can do Will do' attitude.”
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101 High St“By miles the best bank branch I’ve ever visited. The three front of house ‘floor walkers’, Jenny, Dan and Stefan, offer the kind of service that you just don’t get anywhere else these days. I know that if I have an issue that needs resolving they will fix it for me. I’ve also dealt with Natalie and Adrian and they also offer the same level of excellent service.”
“I visited the Ashley Road ,Poole, branch for the first time today.The experience was amazing.The person who dealt with me( I was registering a Power of Attorney)was totally professional, did not keep me waiting, was efficient, kind , helpful, in a way I have never known before,she was very discreet and all business was conducted safely.I did not get her name and I apologise for that.Thank you so much.”
Closed
116b High St“The only time I get get to a bank is Saturday the staff are always helpful and smiling. Having to wait for a new debit card to arrive I needed to withdraw cash. It was not a problem the Saturday cashiers were so helpful thank you .”
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300 Ashley Rd“I've visited Lloyd's branch in Parkstone /Poole yesterday (10.10)and I was really impressed by Debbie's L. outstanding customer service, very helpful, polite, friendly and efficient even I'm banking with someone else. Great experience 5*****”
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165-167“I have had nothing but trouble with the banks since my dad passed away but today a young gentleman named kit From the Poole branch was absolutely amazing he has sorted absolutely everything out for me he actually took the time to o help.”
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100 High St“This 5 star review is more for the gentleman who dealt with us today. I don't know his name but he was incredibly helpful and patient due to the matter that we were there for. If all the staff are as good as him (which I'm sure they are) 5*s all round.”
“Absolutely brilliant service given by customer service officer Bev, the pay in machine was playing up, she came to the rescue, no waiting just excellent results, thanks nat west for bev x ? brilliant service, thoroughly recommend this place.”
Open 24 hours
100 High Street
“After two years and three projects, we can safely say that MSP are great to work with. Pragmatic. Human. Solution-focused, they have listened and worked with us to overcome bumps in the road. We have always been able to pick up the phone and talk without delay. Chris Shephard and Rupert Morrall have been great, drawdowns are paid fast by the friendly finance team and even the legal team are refreshingly responsive. All banks are expensive but MSP have genuinely related to us a customer.”