I've seen the reviews on here I've been a customer with the plymouth branch for six years and have only had issues with id not having one staff are really friendly to me and do not question my title as I had it legally changed being Transgender only issue I have had on the phone is when it's someone new and they get a little... read full comment
September 2024
Very poor customer service. I have been a customer for many, many years and never been treated so poorly. Received letter from the Halifax, stating that one of my savings accounts was due to change and that I should go to the Halifax to sort out. This I did as advised. On speaking to branch advisor was told I had to... read full comment
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