Banks in Plymouth, Devon

“Dealt with Zoë who was brilliant! She helped me so much and was extremely helpful, knowledgeable, kind and above all sympathetic to me once she realised I am computer illiterate. Five star service from a real treasure.”

“Have been a banking with Nationwide for many years now, and I have always had a positive experience using this branch. The staff are always helpful, polite, and friendly. Whether opening an account, helping with large payments, or contacting their fraud department the process is always smooth and efficient. Now after receiving £100 via their fairer share scheme for simply having a current account with them, I could not recommend them enough. This is not to mention that their mobile app is extremely easy to use compared to other banks.”

“Mark at the Plymouth branch has been absolutely brilliant assisting us with our transfer for our house purchase. I went in a couple of weeks ago as (being a first time buyer) I had lots of queries and worries regarding the process. He was incredibly patient and reassuring, answering all of my questions and giving me lots of other information which was a huge help. We went in today to complete the transfer and were lucky enough to have him assist us again. He was very helpful and informative throughout. At one point there was a slight delay (not his or TSB’s fault) and he was, again, very reassuring and engaging. He really is a credit to TSB!”

“Excellent shop ,all staff so polite and knowledgeable, I went in with my autistic son ,who was in a state as his iPhone wasn't working, couldn't get it to charge, so the lady looked at it cleaned charge port then changed it up so a very happy son”

“My name is Khara Pierre. I came into the branch in Plymouth yesterday.I had a wonderful lady called Megan, who was fantastic from start to finish. She was friendly, professional and informative.her customer service is excellent, I had my 5-month-old baby with me, and he needed to be fed, and she even warmed up the milk for him.Megan is an asset to the company, and I was really happy with how she helped and treated me.I wish there were more people like her in today's world. She is just fab!”

“Claire and Gemma dealt with my enquiry as fast as the computer would deal with it at the Plymouth branch.
Computer was quick but these two Ladies were quicker.”

“Ask for Lorraine. She helped me open my international bank account and went above and beyond to help with how to do transfers and global payments. Best bank experience ever.”

“We recently had a problem sorting an issue with a club banking account. I would like to say the help we received from a young gentlemen called Ricky went up and beyond our expectations. He was extremely understanding, competent, and polite. Thank you. Should read 5 stars!”

“popped in to deposit some cash in the self service machine but it jammed, all the staff were brilliant and very helpful, got the note out and deposited it for me.thank you”

“I've seen the reviews on here I've been a customer with the plymouth branch for six years and have only had issues with id not having one staff are really friendly to me and do not question my title as I had it legally changed being Transgender only issue I have had on the phone is when it's someone new and they get a little confused when it's a females voice coming down the phone but when I explain why they are very supportive and the in branch staff are friendly and helpful hope this review actually helps people”

“it is my first time going to Natwest but Samantha, one of their staffs was so warm and friendly that I did not feel awkward at all. There should be more Samanthas everywhere ?”

“The staff were very friendly, I was asked by a few members of staff if I could be helped and they saw to what I needed straight away. A very friendly lady dealt with my issue one to one and overall it was a nice and easy experience. Im very happy with all services that were provided to me today”