9AM - 5:30PM
Unit 1E
Clothing Stores
9AM - 8PM
Unit 2
Clothing Stores
“I want to mention how much I appreciated Jordan's help yesterday! I have been trying to get a refund sorted for 16 days after I cancelled an item as i couldn't get to the store to pick it up. I had been passed around by customer service, financial services, the resolution team, hung up on, never contacted when they said they would, they lied saying they had given me a refund and spent... the list goes on.I walked in to the winsford branch yesterday and Jordan did the work of all these useless people and sorted everything out within about 3 minutes! He even told me they had the product I wanted, in store. This has been driving me mad for over 2 weeks and I can't tell you how happy I am to have this resolved. It's so much better to talk to someone in person and I am very grateful to Jordan for getting rid of my stress this Christmas.”
“Had to return some pictures that I had ordered online as they had been damaged in transit.A lovely lady called Kathy on customer service helped me, showed me how to print the return label off and even packed them up for me.The lady bringing out the deliveries was also lovely and really helpfulReally great service thanks so much.”
“Friendly, always helpful staff. Choice is limited, but not bad for a shop based in a small shopping arcade. Much needed in this little town where there is very little in terms of fashion outlets.”