We asked for assistance and came a bit unstuck. Angela was great in helping us seek what we were looking for and super informative in helping us acquire our product. Despite it not visibly being in stock, we left empty handed and headed to another store. Moments after walking into the other store, a lovely (flustered) Chelsea... read full comment
August 2025
I had a very disappointing experience with New look. the service was not what I expect poor communication, rude staff, When I tried to resolve the problem, they ignore me ,refuse to help, and make things worse This left me feeling frustrated, disrespected, or let down caused Being a regular customer, I expected... read full comment
August 2025
Myself and my daughter recently visited the store in Queensgate she wanted to get some trainers which were in the 70% sale, and had stickers on both at £10. When at the till the cashier said they were full price. The cashier didn't bother to check. So we left without them. The next day we decided to visit the store at... read full comment
