“I had a fantastic experience at the Go Outdoors store in Peterborough, all thanks to Sue Gordon. As someone completely new to hiking, I was feeling a bit overwhelmed by all the choices—but Sue took the time to walk me through everything.
She was incredibly knowledgeable and patient, helping me understand the differences between hiking boots and trail trainers, and ensuring I got the right fit and comfort. She even went the extra mile to explain the importance of proper hiking socks—something I hadn’t even considered!
I’ve genuinely never experienced such great customer service before. Sue made the whole process easy and enjoyable, and I left the store feeling confident and well-prepared for my outdoor adventures. Her friendly and professional approach made a big difference, and I can't thank her enough. Highly recommend seeking her out if you need help!”
9AM - 8PM
Unit G
Clothing Stores
“It's probably the same as most Next stores. My one gripe is, I cannot walk well but they have the lift at the back of the store. So to view anything upstairs I have to walk for ages to go up and down. All very well for able bodied people who can use stairs.”
9AM - 8PM
Unit D
Clothing Stores
“Decent selection, but primary focus is on clothes, their home section for cooking ware is decent but the rest fir anything other than clothes and suitcases is just meh for offerings and range of products.”
“I walked to see Mel smiling at me. I asked her to help me pick out a perfume, and she gave me her time and assisted me in finding the perfume I liked. Many thanks to her.”
9AM - 5:30PM
20 Westgate
Clothing Stores
“Received the best customer service today in store , the management team were going above and beyond for my wife who’s very body conscious after having a baby. She’s walked out feeling like a new woman with her new dress bag and shoes for her event next Saturday. Thankyou Ellie and Ursula and the rest of the girls who gave comments you made my wife feel amazing.”
9AM - 5PM
35-37
Clothing Stores
“I don’t know the name of the lovely sales assistant that helped me today (they had long dark hair) but they were working at 11:40 on 7/7 and they were so helpful. I wish I’d caught their name to give them some feedback. They answered all my questions and were just generally a pleasure to meet. Really happy with my purchase. I got some jeans and the quality is amazing, only I now want them in more colours!”
9AM - 5:30PM
Unit 39
Clothing Stores
“Can't praise them enough, other stores can take notes on how to do it.\\nSmile and mean it, engage with customers. Wonderful presentation, wonderful products, wonderful staff. And I got some slippers in the sale ??”
“This is a good sized store with a large range of goods for inside and outside the home. There is also a range of clothing upstairs. Checkout is normally terrible here. There are a maximum of five tills for a rather large store. One of these tills doubles as customer services and click and collect and one till is usually unmanned. In effect there are only three tills. Queues build very quickly and there are regularly 50-60 customers queuing to be served and this is on a midweek morning. On my last visit i was queuing for 15 minutes to buy one item. Asda really need to look at enlarging and improving the checkout experience.”
9AM - 5:30PM
10-12 Bridge St
Clothing Stores
“Bought a suit but they didn't have the waistcoat in stock. Went above and beyond to ensure they got it in for when I needed it. Staff was polite friendly and very helpful.”
9AM - 5:30PM
22-24 Bridge St
Clothing Stores
“The best store for plus size fashion in Peterborough with the best staff! They are always so helpful and always willing to go above and beyond for every customer. Nothing is ever to much for them. From a company that started in Peterborough and has now grown to be one of the biggest names in UK fashion is simply outstanding. There range of clothes both online and in store is amazing and they have a range that will flatter any figure.”
“What a find. The shutters were down when we arrived at the Premier Inn directly over the road. The vinyl collection is massive. And the additional items, not clothes, are awesome. Great staff, so happy we got a bargin and helped a worthy cause. We'll done the Sue Ryder organisation.”
“We went to have breakfast with Santa. The whole experience from start to finish was fabulous. All the staff were so helpful and organised. Santa even gave our granddaughter a gust pump. The present was ideal. Would certainly recommend to others. Thank you to everyone I y.”
9AM - 5:30PM
28 Queensgate
Clothing Stores
“Wish this shop was more local to me, I took the opportunity of a rare child free shopping spree to queensgate and this was the first shop I came to upon entering. The window displays drew me in, very girly and glitzy - there are 2 changing rooms in store as well which is always a bonus as body shapes constantly change. I found some of the fittings of clothes to be on the smaller side rather than true to size , but I came away with a few nice items including sale items and some really lovely boots which the shop assistant was happy to look out the back for me to see if my size was available. I will definitely return when in the area again :)”
9AM - 5:30PM
32
Clothing Stores
9:30AM - 5PM
49 Bridge St
Clothing Stores
“Although I am aware of the inflation we are witnessing, I did not expect to see it reflected in charity shops. I am not sure why this is the case. The majority of the staff members are volunteers, and the products are donated. I believe that if the items are not overpriced, they will sell more quickly. A speedier turnaround means more money coming in.”
“Great service and advice - if you want something engraved or advice this is the place to come - great service quick and professional - I always ring or e mail when I drop in - Five stars ⭐️ plus”
“I would like to thank Miriam today. I visited the store for an exchange of a faulty product. She was polite and attentive and talked through the key features and benefits of a replacement product. I was able to quickly make a decision on a purchase (didn’t mind paying the extra £30, as she explained everything so well!) She also assisted me in carrying the heavy item to my boot. This type of service is rarely ever seen anymore. She really did go over and beyond. Thank you!”
“Loyal customer for years and still can't fault their food and clothing. Of course sometimes bit disappointed with their clothing selection quality/price but still I go back and find something....always do!”
8AM - 6PM
Queens Gate
Clothing Stores
“I'm relieved that M&S is still operating in the city centre after several stores closed. Every time I visit the centre, I stop by M&S. I enjoy shopping there. Their foodl is well-presented and of high quality.”
“I just want to say love love love for this store. The stuff overe there for each and everything the prices, the quality and most importantly helping staff. If you wouldn't find anything of your size they will help you. But not the grannies staff as they are bit rude. I asked about the size I couldn't find to one staff who was was much older she didn't even replied to me so I asked twice and she said she don't know go check over there in a very rude way”
“(Translated by Google) The range is not great for such a big town. Nice service. Complaints were accepted for a set of erotic lingerie where it was only at home that I saw the thread broke. recommend\\n\\n(Original)\\nAsortyment nie wielki jak na tak wielkie miasteczko. Obsługa miła. Przyjęto mi reklamacje na komplet erotycznej bielizny gdzie dopiero w domu zobaczyłam ze się nitka spruła. Polecam”
9AM - 8PM
2 Maskew Ave
Clothing Stores
“This Matalan is so good! We’ve been looking for red socks and new P.E bag for changing my clothes which are new stuff for my new high school. And also they improved the store by moving the checkout tills to the other side near the entrance/exit door which is now a exit from the tills and the old way is now only for emergency exit whilst the fitting rooms were moved too as the old one got replaced by an extention of the Mens aisle. Best store ever! ?”
9AM - 6PM
Unit 84
Clothing Stores
“Great. Love how everything is individually priced. Find lots of goodies here at great prices. Staff seem friendly. Was very busy every time we have been but the prices make it worthwhile! Bit like a jumble of everything.”
9AM - 5:30PM
44-46 Bridge St
Clothing Stores
“Been in to store today your employee Sarah went above and beyond today to help me choose the right size fitting and style she needed for school she should have more recognition my experience was excellent and I'm sure to ill be back soon thank you again to Sarah for everything ? I was a very happy customer”
9:00 AM - 5:30 PM
Queensgate Shopping Centre
Clothing Stores
9AM - 5:30PM
Unit 44
Clothing Stores
“My son was lookjng for t shirts he has an eclectic taste amd likes vibrant designs on the backs of them. The guy that was in the store working today was wearing a t shirt my son happened to like we asked the guy if it was from.the store he said yes. We asked if it was still available to buy as we could not see it on the shop floor. He went to find a scanner to see if they had any left. They had 1 left which was my sons size. Great customer service and very helpful in store. Apologies though as we didnt get the guys name.”
9:30 AM - 8 PM
Unit 13
Clothing Stores
“Bought some boots here and they were dead after 3 uses. Tights are also very expensive but very weak and cheaply made. Still 4 star though as i do like some of the clothes I've purchsed here”
9AM - 5:30PM
55 Bridge St
Clothing Stores
“The Bonmarche.. Peterborough store on Bridge Street closed in the pandemic & did not open again...But we do have a small Bonmarche outlet in The Peacock store on Bridge Street Peterborough now though..My mums favourite shop she was not happy it closed down ...”
9AM - 5:30PM
55 Bridge St
Clothing Stores
“Massive shout out to Hazel, upstairs. I couldn't find the size I wanted, in a coat, so she went to look for me. Came back with a couple of larger sizes, helped me try them on, and told me what looked good. Didn't try to sell me anything I didn't want. And was as helpful as anyone could ask. Being disabled, this means a lot to me. And the coat I bought was only £18!! Bargain. Again, THANK YOU HAZEL, you're a star!!”
“Had a new DashCam hard wired and installed. The technician was good and walked me through the setup on my phone and explained the options as they appeared so that I could make informed choices.”