Unacceptable Customer Service at Sports Direct Cambridge (Lion Yard)
I had an extremely disappointing experience at the Sports Direct Cambridge Lion Yard store today during lunchtime. I asked a staff member from the shoe department for help retrieving a display shoe that was too high for me to reach. Shockingly,... read full comment
March 2025
The chain policy is not to refund an in-store purchase unless the item is faulty. This is out of line with every other high street brand. I won't be shopping here again.
March 2025
Terrible experience. We were treated like criminals. Staff were avoiding giving help, staring at us and communicating with each other on our movements. We tried to find help to find something in a different size and a very rude member of staff complained at us that we weren't meant to take clothing between floors. Never... read full comment
Founded in 1982, Sports Direct is today the UK's largest sporting goods retailer by revenue, and operates a diversified portfolio of sports, fitness, fashion and lifestyle fascias and brands. We aspire to be a leading sports and lifestyle retailer internationally offering our customers an unrivalled range of high quality leading brands.
