I went to New Look today and had an altercation with an assistant manager. She yelled at me and spoke to me like I was nothing. I told her that wasn't a way to speak to a customer, and she didn't even apologize. I reported the incident to her manager, but they didn't pressure her to apologize, even though she was in the... read full comment
August 2025
I have never experienced such a rude arrogant manager in my life. All I want is for her to find my receipt as they don’t give paper receipt, but it’s not possible so now they left me with an item that I can’t wear. They are backed up by the head office. Apparently. So not true as The head office have now helped... read full comment
June 2025
I’ve been shopping at new look for years now and I’ve always loved the quality of the their clothes. One thing that annoys me is the music. It never changes and the songs aren’t even trendy… time for a refresh new look !!!
