The lady working in the back creating the medication to be ready is extremely rude.She shut the pharmacy 15 minutes prior to closing time and a client walked in and she refused to serve because she said she isn’t getting paid enough to be serving when it’s nearly closing time.She was whispering rude statements and all... read full comment
September 2023
All the reviews are true. Very rude pharmacist (lady) and person serving on the check out is equally rude (she has been there for years) and use to be friendly but now she’s unkind. . They whisper to one another without realising we can hear them. Someone needs to investigate it’s not a nice experience! What’s wrong... read full comment
July 2023
I once had a bad experience with a locum pharmacist who was temporarily based at Hetpole. I’m delighted to report that this was an isolated episode. Since then, I’ve had really great help from the team. They went out of their way to track down a medicine that was out of stock elsewhere.
