Ayoob was the customer advisor who helped me, he was incredibly patient, friendly and kind.
I would definitely recommend coming to the o2 store in reading the staff is fantastic!
July 2025
Terrible customer service. You have to make an appointment to see a member of staff and can only book on the day not in advance. Wait times exceed an hour - how are you supposed to fit that into a lunch hour if you can’t pre-book?
April 2025
Popped into to get a new phone and sim last week. The staff were welcoming, friendly and sorted me out quickly, without fuss. Overall a very good experience here and would recommend to any first time phone purchasers.
Visit O2 Reading located on Broad Street for unbeatable mobile phone deals. Explore our selection of Samsung and Apple phones, SIM cards, and more. Take advantage of Priority benefits, such as exclusive rewards, special experiences, and early access to concert tickets. Whether you need help choosing the latest gadgets or setting up your new phone, our friendly team is ready to assist. Stop by O2 Reading for expert advice and great deals.