I must say when attending Boots pharmacy I never have any issues and every single staff member I meet is relatively pleasant, simple quick transaction and I’m on my way. However, I will just say there is one particular staff member on the pharmacy team that I would rather avoid, she is not incredibly rude to the point... read full comment
May 2025
Appalling, rude and misleading.
I attended today for a Free Eye Test, only to be charged by ONLY TO BE CHARGED BY UNPROFESSIONAL AND RUDE STAFF.
I was prepared to pay for additional scans but not the eye test that the appointment maker, the telephone person who rearranged the Booking and the staff member who... read full comment
May 2025
Once again the pharmacy proved to be utterly inept. Was told Friday that my script (given to them on 22/4) would be ready to collect at 9am Tuesday morning. Was it ready?? Don't be silly. Not ready had to wait 20 min. No apology. Then a rude pharmacist asked for ID. In the 2+ years I have been using boots I have never ever... read full comment