The service is very bad , I don’t know if it can be worse than this . Some staff members have no clue of what products they have , how to communicate with the customers. They should have more training or just find a different job.
August 2025
Customer service was disgusting, ordered some food from just eat and when I called the store to check on the status, the guy rude and just not helpful at all... kept calling me love and acted like he was some superior. Yes I will be complaining to your HO...
August 2025
Probably the worst service in Trowbridge which is saying something! The staff are always miserable and take ages to get to the till, probably why I've seen so many people walk out without paying... And i can't blame them!
McColl's offers a great range of everyday grocery and household goods as well as convenient services, close to where you live and available when you need them.
Uber Eats home delivery available. Daily essentials delivered to your door in as little as 30 minutes.
