“The choosing and fitting of our new wooden floor was very easy from start to finish. Being able to bring home samples made our decision easier and we are delighted with the finished look. The fitter was very courteous, friendly, knowledgeable and left the room perfectly clean ready for us to move everything back in. However, we felt that communication with the manager/business could have been better. With the announcement of lockdown 2, it would have been nice to receive an courtesy email or call letting us know that the fitting was still going ahead (we had to phone them). Also, we were told the fitter would arrive between 8-9am on Monday morning but would receive an email on the Saturday afternoon confirming this. We never received an email. All in all, we would use them again as we were impressed with the quality of the product and above all, the professionalism of the fitter.”
Carpet Stores
“The choosing and fitting of our new wooden floor was very easy from start to finish. Being able to bring home samples made our decision easier and we are delighted with the finished look. The fitter was very courteous, friendly, knowledgeable and left the room perfectly clean ready for us to move everything back in. However, we felt that communication with the manager/business could have been better. With the announcement of lockdown 2, it would have been nice to receive an courtesy email or call letting us know that the fitting was still going ahead (we had to phone them). Also, we were told the fitter would arrive between 8-9am on Monday morning but would receive an email on the Saturday afternoon confirming this. We never received an email. All in all, we would use them again as we were impressed with the quality of the product and above all, the professionalism of the fitter.”