I would have given 5 stars based on the product alone but unfortunately I have tried to reach their customer service twice via email and the ‘contact form’ online and have had no response. I ordered 2 pendant lights and the first was hung and looked beautiful, only to find the second one came out the box with the glass... read full comment
February 2023
A great company to deal with, unfortunately the shade arrived broken, but it was no trouble they searched their warehouse for another and when that didn't work out we received a refund and kept us updated through out the process. Brilliant
February 2023
Excellent customer care. Will definitely use this company again.