One star is to many for this company.They treat staff like numbers and don't care about working them in the ground.They make unrealistic targets so carers are constantly running behind and feeling under pressure.This company should not allowed to trade.I wouldn't trust them to look after my goldfish.
July 2023
Absolutely disgusting care provider. Personally I wouldn't trust these with a dog let alone my love bed ones. Staff always busy on their phones. Trying to get people onto the commode knowing they aren't weight bearing and bed bound. You don't even deserve 1* I took my concerns to cqc has managment refused to speak to me... read full comment
April 2023
Lotus Home Care is my mother's home care provider (2.5 Months). The care provided is excellent and the care coordinator is very friendly, professional and always available. I would not hesitate in recommending their services.