Unfortunately the terribly trained, rude, miserable staff in the café let this place down with their lack of professionalism and the operational side, or again, lack thereof, ruins it. It's a shame as I really enjoy visiting The Arium itself, as the outdoor playground is fantastic and the garden centre is well stocked... read full comment
March 2024
We have visited on a few occasions simply because it is convenient for the playground. However each time the service has been absolutely atrocious, so just like many others we will be going elsewhere from now on.The café Manager(s), if any, are clearly incompetent because the café is so poorly managed. The staff have... read full comment
March 2024
Short staffed so no hot food after 12.30 on 16th march.i ordered coffe & scone with jam & cream which came after about 30 mins.coffee luke warm.when i opened cream it had seperated & the liquid went all over my jeans.the waitress brought me another which was still frozen.after that i gave up.shame because its lovely plant... read full comment