December 2023 by Nichola Quin
I purchased 2 candles on line and forgot to request gift packaging. I nipped into the Leeds store today to ask if it would be possible to get two gift bags. The young lady that served us kindly obliged and we left very happy. Thank you for accommodating, especially when the store was so busy.
December 2023 by Angela Darnbrook
From previous visits I know all staff at this store are very knowledgable and courteous, but this ?shoutout ? is for one person, Natalie who helped me on Monday in store. Was on to Customer Service re my online account. The customer service was deplorable, and I was sat in the store trying to get help on the phone. Natalie came over to me and could see the struggle I was having, asked me what the problem was online. She took the time to work out why the account was freezing, did a different work around, and placed the order. Online they couldn?t be bothered. She blew me away with her kindness and patience. Am going to close my online account and go in store in the future. Fantastic store.
August 2023 by mohammed anabtawi
I've never smelled Molton brown perfumes before, though i used their home products, so I visited the Leeds branch yesterday, and Tam was very attentive, nice and knowledgeable. Thank you very much, Tam for the great customer service
March 2023 by Cheryl Elsom
Well organised Bath and body store. Smells fabulous too. It is well organised and the staff are friendly and helpful. It is a luxury brand so don't be surprised at the prices of items but as I stated earlier the fragrances smell wonderful and the fragrance hits you as you enter the store.
January 2023 by Tosyno Ewes
Quiet and professional services provided.
January 2023 by Ash T
Staff were very helpful and friendly
January 2023 by Peter Oxley
NiceLuxury shopping
October 2022 by Tam Green
Great products, beautiful shop fit and lovely knowledgeable staff!
October 2022 by Grace Williams
Lovely friendly staff, always very helpful :)
October 2022 by Jeremy Stonehouse
Full range of products in a stylish shop. Staff live to help.
June 2022 by Rhys Wordsworth
Turned up and its closed for good. Do yourself and your customers a favour and update your website/Google. Wasted trip from shipley. Not cool
March 2022 by Aisha Tahir
Staff were very helpful and friendly
January 2022 by Stephen Smith
Great service
November 2021 by Alex Wilson
Love this shop! Expensive though....
August 2021 by Lorraine Fairbairn
Just had to go into this store. I love Molton brown products and this store is well stocked. They have sinks where you can try products.
