Banks in Keighley, West Yorkshire

“Brilliant staff, very helpful and friendly. Most notably, when my two young sons weren't behaving one of the staff members was absolutely brilliant and took the time to sit with them and make sure they behaved, with a threat of police taking them outside if they couldn't sit nicely haha, she always says hello when she sees me walk past the bank too. Only had good experiences in here.”

“Social distancing met as only one person allowed at a time, sanitizer is available. Always a very efficient service by probably the nicest team to work in a bank or building society.”

“Called to pay a cheque into my account. The young lady on the desk was extremely polite, professional, efficient and effective. Moreover, she drew my attention to a higher rate savings account of which I was unaware. Such a level of customer service should be rewarded.”

“Keighley has a very well organised shopping complex with good parking in reach of many good outlets to see shop and eat.\\nSo much to see in close proximity.\\nI love to hear the steam engines every day.”

“I've been going to Keighley Yorkshire Building Society for over 20 years now and I've always been treated with respect. I know that I can always chat to the tellers like I would in a shop. Any problems Ive had have also been rectified very quickly. Well done Keighley YBS.”

“I have not been to a physical bank branch for ages. I went to the HSBC branch today just to handover some identification documents. A staff called Selena helped me all the way through my application process, she was very efficient and professional. Besides all the formality and legal procedures she was obliged to walk me through, she also gave me advice on other financial products that could help with my situation. I can feel she was very genuine and she truly tried to help as much as possible. I am very grateful for her service today. The experience today makes me kind of missing the old days when we all have to go to the bank at least once a month. It's nice to have that human connection especially with a helpful staff like Selena.”

“I am not exactly a youngster or Tech Savy. I need to speak to someone and find it virtually impossible for this to happen. What a state the banking system is today.”

“Thank you for having a cash machine that works fully outside and Prints in Colour aswell.I absolutely ??♥️ Loved using your cash machine unlike Broken barcalys cash machine outside.”

“Big thanks ?? mazyam at Halifax yesterday went in needing some bank statements to say I'd been paying council tax as they said I owed them, lovely lady help immensely it turns out council owed me ?? so again thank you Mazyam. ??”