Really appalling service from Lister Horsfall in Ilkley today. I have no problem waiting when staff are busy ….But I have a real problem with the gentleman basically telling me that they don’t want to change the battery in my watch (they are fully booked)An Omega ….
August 2023
Beautiful store in prime Ilkley location.Extremely professional, helpful and knowledgable staff who were more than happy to discuss my requirements in a friendly, unhurried manner.
July 2023
Owner of a Rolex Sub, purchased from Lister Horsfall 2012.The clasp with the crown on the braceletwould not open fully when on.Pulled it hard and the clasp came off.My wife took it into the shop in Ilkley last week and spoke to a young lady staff member.She suggested it was old 2002 which was wrong as the label guarantee... read full comment
Lister Horsfall is a family run business now in its fourth generation, founded over 115 years ago. We are an official Rolex Retailer and stock a huge range of fine jewellery and luxury watch brands.
We have become synonymous with fine jewellery and luxury watches. Our watch brands include Rolex, Breitling, OMEGA, Longines, TAG Heuer, Tissot and Tudor and our jewellery brands are Brown & Newirth, FOPE, Georg Jensen, Messika, Mikimoto and Shaun Leane.
