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Closed
15
Clothing Stores
11AM - 4PM
15 Brook St
Clothing Stores
“Having ordered a coat online recently I found it was too big, rather than go through postal return service however I called the Ilkley shop and they were happy to exchange in store. A great level of service which sums up what is clearly a top class brand. I had a toddler with me which made browsing difficult but all clothing in store was clearly of a high quality and I will definitely be back!The coat was brilliant as well btw, I was looking to exchange but with none in stock this was a great gesture to allow a full refund.”
10:30AM - 4:30PM
22 The Grv
Clothing Stores
“Very pleasant and helpful people in store. I was greeted nicely and left to have look round without being followed - something that can happen elsewhere. When I approached someone for help I could not have been treated better. Not having everything I wanted in stock they arranged for directly delivery to my home.”
11AM - 4PM
26 The Grv
Clothing Stores
“Sadly had to return a beautiful sequinned dress today, due to the style not suiting me. The two ladies assisting me were absolutely fantastic, and dealt with my return without quibble but with plenty of smiles and kind conversation. Top class!”
10:30AM - 4:30PM
6 Brook St
Clothing Stores
“Friendly, helpful staff and good range of clothes and footwear. Purchased a pair of fell running trainers from here and it was a good customer journey from start to finish.”
12 - 4PM
40 The Grv
Clothing Stores
“I volunteer at this shop. The staff are all so nice and friendly. The shop is not that big to contain all donations that we get daily. We could do with a bigger building. Customers are mostly elders, with young parents being the second in number. ”
10:30AM - 4:30PM
3 Brook St
Clothing Stores
“Really friendly helpful staff. Lovely clothes in wonderful colours. Well made and different to the usual stuff on the highstreet with nice finishing touches. Would heartily recommend!”
10:30AM - 4:30PM
18 The Grv
Clothing Stores
“We visited the store last week as we were on holiday in the area.It’s an average size shop and seems to be set out ok .Staff friendly BUT unfortunately do to my disability and a male I could not access the men’s department as it’s up a large staircase Looked around but could see no lift .Sad ? that it’s not set out half male and half female on each level at least I could have had a opportunity to look at something !!!”
10AM - 4PM
5 Brook St
Clothing Stores
Clothing Stores
“I'd been looking for a particular Barbour and found it on Eric Spencer's website. As I'd already been let down by another company, I called to check stock availability was as shown. A very pleasant chap took my call confirming the coat was in stock suggesting I ordered online as it was more secure. I did this on Wednesday 11th Oct, the goods were delivered today, Friday 13th. Excellent service all round.”