June 2023 by Google user
Always a winner when looking for T shirts for my son as he loves Minecraft and super Mario. Never disappointed. Thank you
April 2023 by Tanzita
On line search had told me the particular item I was after was in stock at this store, it wasn't out on display but Jackie checked the stock room and found my item. Very helpful and excellent customer service.
December 2022 by Lorraine Miles
Feedback on visit to Rustington today. Young lady on the till very unfriendly and negative with zero customer skills. Left the store feeling like I didn?t want to go back.
December 2022 by David Badman
We spent some time in store, with our granddaughter,who was choosing a dress for her birthday. The two lady assistants were lovely and helpful, many thanks.
October 2022 by Ros Cole
Excellent customer service. Cheerful, friendly and helpful staff.
May 2022 by Mr & Mrs T
Smallish shop.Great tidy shop. Clothes well arranged, nice clothes.Only quibble I asked to borrow a wheelchair for my mother and they don't have them..!
December 2021 by Dave & Jude Tolson
Smallish shop.Great tidy shop. Clothes well arranged, nice clothes.Only quibble I asked to borrow a wheelchair for my mother and they don't have them..!
July 2020 by Quentin Dulake
The usual bad service and grumpy lady working there, who turned off the light in the changing rooms at 7:45 while I was in there trying on jeans. She just wanted to go home! When I came out to check what time they closed I got a grunt as a reply. Clearly not interested in assisting a customer. If you stay open until 8 leave the lights on until 8!This is the last time I will be visiting next. Every time I go I experience long waits and or bad grumpy service.
July 2019 by Caz
Fantastic helpful staff. Great store. Lift in store. Good parking.
May 2019 by Alison
Toilet was very dirty and smelly. Plenty of staff on shop floor but no one to clean. Typically over priced next. Would be nice to shop where toilets are cleaned.
April 2019 by Arundel67
Was really hoping that this "Next" would be decent but I always heave a sigh and end up leaving as its pretty dire. They never seem to have a range of sizes or lengths and for the quality, is pretty pricey.
April 2019 by Leo McGoohan
Women's clothing is well catered for here but children's and men forget it. Better to go to Bognor or Shoreham, pity because it is a new store. Why put a Costa in next? It takes up way too much space to the detriment of your core business next. Parking is free though. Am really disappointed as new store and it only really caters for women and coffee
January 2019 by Lucy B
As another customer has already stated the manager â??Julieâ? is very rude. I have ordered online and collected in store several times, on this occasion the item hadnâ??t been â??scannedâ? she huffed about this and said â??well I will go and check if it is here myselfâ? after telling me to come back in a few hours (after I had already waited 20 minutes). This is HER JOB, to ensure that customers can receive their items (email stated available 12 onwards, it was 1:30) so she huffed as she had to carry out a duty of her job. I guess being a manager has gone to her head and feels she shouldnâ??t be carrying out tasks such as looking for a customers parcel even though it had been scanned and was in the warehouse. POOR SERVICE JULIE, maybe get yourself on a customer service communication skills course.
November 2018 by Sonia Wood
Excellent service as usual. Nothing too much trouble.
October 2018 by Tata Smith
Very friendly and understanding staff ,serving with the smile and polite manners ,can admit that Next in Rustington has the best customer service .Thank you
